Replacing the former Old Church Hospital, Romford’s new 939 bed Queen’s Hospital, was handed over to the Trust on 16 October 2006, following a 39 months’ construction period.
Containing 4,500 rooms over 4 floors, the hospital was built by Bovis Lend Lease under a £261m PFI agreement. Catalyst Healthcare (Romford) Ltdhelpdesk, a consortium of Bovis Lend Lease, Bank of Scotland and Sodexo funded the construction of the hospital and Catalyst Lend Lease was responsible for managing its day to day upkeep and long term maintenance under a 36 year concession. A Managed Equipment Service was provided by Siemens Healthcare.
We were engaged in July 2008 to review the performance of the facilities management services manager and work to achieve the following objectives:
Having assembled a team with appropriate legal, commercial and operational experience, we then undertook (as part of its 7 step approach) a process which included:
The following financial benefits were received by the Trust up to 1 December 2009:
|Insurance premium review rebate||£900,000 (over a three-year period)|
|Reduction in clinical waste disposal costs||£180,000 pa|
|Saving on theatre maintenance||£30,000 pa|
|Reduction in cost for alteration work||£70,000 (lump sum)|
|Increase in car parking tariff – share mechanism||£175,000 pa|
|Total to date||£1,355,000|
Non-financial benefits have included more effective liaison, improved accountability and more rigorous claims management.