Brookfield Asset Management (Formally Multiplex Facilities Management) was engaged by the SPV, Peterborough (Progressive Health) Ltd to provide the hard FM services for the Peterborough City PFI hospital contract.
Contract documentation for these types of hospital PFI contracts are usually voluminous and complex to use and understand. The Brookfield delivery team on site needed to understand all of their obligations and how to operate the payment mechanism, in a simple and straightforward way, such that every member of the team could easily understand what they had to do.
Although we were very familiar with these types of contracts, we had to read the contract documentation carefully to make sure we fully understood the particular requirements of this contract and in particular how the payment mechanism worked in detail. We then produced a simple to follow operational guide detailing all the obligations of the parties in order to allow the operational team to easily understand those obligations and apply them to the everyday operations of the contract. We then delivered an onsite training programme to the operational hard FM team.
The Brookfield team were able to fully understand all of their obligations and to set up the required systems to effectively manage the contract in a complaint way. They also had an easy to follow operational guide which they could refer to as required.